Terms of Use

These Terms of Use govern your access to and usage of our official website services, including all browsing, viewing, product inquiry, order placement, transaction and after-sales service behaviors. This document is a unified official rule specification for all website users. By visiting, browsing and using all functions and services of this website, you fully confirm that you have read, understood and agreed to abide by all the terms and rules stipulated below. We adhere to standardized, open and transparent service principles to provide users with safe, stable and standardized online shopping services.

1. Website Service Overview

Our website is an official independent shopping platform dedicated to providing high-quality family health vitamins and nutritional supplement products for global users. We provide users with full-process online services including product display, parameter inquiry, online ordering, payment settlement, global logistics distribution and complete after-sales guarantee. All website services are open to eligible users who access the platform in compliance with specifications.
We reserve the right to adjust, optimize and upgrade website functions, page layout, product categories and service modes at any time according to operational development and user experience needs, so as to continuously improve platform service quality and user shopping experience. All service adjustments will take effect synchronously after being updated on the official website.

2. User Eligibility & Account Usage Rules

All users who access and use this website must be natural persons with independent civil capacity and legal shopping qualifications. If you use the website services on behalf of others, you shall ensure that you have obtained legitimate authorization and bear all corresponding responsibilities for shopping behaviors and information submission.
When users browse and place orders on the website, they shall ensure that all submitted personal information, receiving information and order data are true, accurate, valid and complete. Users shall independently bear all risks and consequences caused by false, wrong or incomplete information filling, including order delivery failure, logistics delay, abnormal after-sales processing and other problems.
Users shall use the website services in a standardized, legal and compliant manner, and shall not use the platform to carry out any improper behaviors including but not limited to malicious order swiping, false transaction, repeated invalid after-sales application, illegal information dissemination and other behaviors that interfere with the normal operation of the website. We have the right to restrict or terminate the service qualification of users who violate the usage rules.

3. Transaction & Service Standard Specifications

All product prices displayed on the website are official final prices, and the unified settlement currency of all orders is USD. All transaction links such as order pricing, payment settlement and refund processing are implemented in accordance with unified official standards, without any hidden fees or additional charges. All cross-border logistics and customs-related expenses incurred in the order transaction process are fully borne by the platform, and users do not need to pay any extra costs.
We implement standardized order processing and logistics delivery rules. All paid valid orders will be arranged for shipment within the unified processing cycle, and users can receive the goods within the standard delivery cycle. We provide stable global shipping services for all products on the site, and all shipping services are implemented in accordance with official logistics policy standards.
In terms of after-sales services, we uniformly implement a standardized return and refund mechanism. Users can initiate a return application within the effective return cycle for eligible products that meet the return conditions. After the returned products pass the inspection and verification, we will complete the refund processing within the unified refund cycle to fully protect users’ legitimate shopping rights and interests.

4. Intellectual Property Rights Protection

All content displayed on this website, including but not limited to page design, text description, picture materials, product copy, logo design and platform operation rules, are all protected by intellectual property related specifications. All intellectual property rights of the website content belong exclusively to the platform.
Users are only allowed to browse, view and query the website content for personal shopping and reference purposes. No user or third party shall arbitrarily copy, reproduce, modify, disseminate, commercially use or steal any website content and platform resources without our official written authorization. We will strictly safeguard our legitimate intellectual property rights and pursue the legal responsibility of infringers for any unauthorized infringement behaviors.

5. Website Access & Usage Restrictions

Users shall abide by network usage specifications and public order and good customs during the use of the website, and shall not use the website to publish, disseminate or transmit illegal, harmful, obscene, violent and other inappropriate information, nor carry out behaviors that interfere with the normal operation of the website system, attack the platform server, steal user data and destroy network security.
We have the right to temporarily suspend or terminate website service access for abnormal access behaviors, malicious operation behaviors and behaviors that violate usage specifications, so as to maintain the safe, stable and orderly operation of the entire platform and protect the normal usage rights of most compliant users.

6. Third-Party Service Reminders

In the process of website operation and order service, we will cooperate with compliant third-party service providers, including payment service institutions and global logistics service providers, to complete order payment settlement and product delivery services. All third-party cooperative services are strictly screened and comply with international service standards and security specifications.
We only authorize third-party institutions to obtain user information necessary for service completion, and require all cooperative parties to strictly perform confidentiality obligations. However, we shall not be liable for service exceptions, system failures and data delays caused by independent faults of third-party service platforms.

7. Service Suspension & Termination

We reserve the right to suspend or terminate part or all of the website services without prior notice in case of system maintenance, platform upgrade, network failure, force majeure factors and other situations that affect normal operation, so as to ensure the overall safety and stability of the platform.
For users who seriously violate these usage terms, disrupt platform operation order or maliciously damage platform rights and interests, we have the right to permanently terminate their access and usage qualifications and refuse to provide any subsequent shopping and after-sales services.

8. Policy Update & Interpretation

We have the right to optimize, revise and update the content of these Terms of Use according to platform operation adjustments, service standard upgrades and industry specification changes. All updated terms will be released on the official website, and the latest published content shall prevail.
Your continued access to the website and use of platform services after the update of the terms will be deemed as your automatic recognition and acceptance of the latest usage rules. If you do not agree to the relevant terms, you shall immediately stop using all website services. For any questions about these terms, you can contact us through the official Contact Us page to obtain professional interpretation and guidance.

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